Private/Privacy Policy

At Wiix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website or providing your personal information, you consent to the practices outlined in this Privacy Policy.

Information We Collect:

  • Personal Information: When you create an account, make a purchase, or interact with our website, we may collect personal information such as your name, email address, shipping address, and payment details.
  • Usage Information: We may collect information about your interactions with our website, including pages visited, products viewed, and actions taken.
  • Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize your preferences. You can manage your cookie preferences through your browser settings.

Use of Information:

  • We use your personal information to process your orders, fulfill your requests, and provide you with a personalized shopping experience.
  • We may use your information to communicate with you about your orders, send you updates, and provide customer support.
  • With your consent, we may send you marketing communications about our products, promotions, and updates. You can opt-out of these communications at any time.

Data Sharing:

  • We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to handle your information securely and only for specified purposes.
  • We may share your information to comply with legal obligations, enforce our policies, or protect our rights and the rights of others.

Data Security:

  • We implement security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
  • We use secure socket layer (SSL) encryption technology to safeguard the transmission of your data during online transactions.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

Your Rights:

  • You have the right to access, update, or delete your personal information. If you have an account with us, you can manage your information through your account settings.
  • If you wish to opt-out of receiving marketing communications, you can unsubscribe or adjust your preferences through the provided options.

Please note that this Privacy Policy may be subject to updates or modifications. We will notify you of any material changes through our website or other appropriate channels.

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our customer support team for assistance.


For more information about our privacy practices, if you have questions, or if you wouldlike to make a complaint, please contact us by e‑mail:

  • Address: My Dinh Plaza 2 – No2 Nguyen Hoang Road – My Dinh 2 Ward – Nam Tu Liem District – Ha Noi City
  • Mobile: +84824263789
  • Email:
  • Customer service team working hours: 9:00 – 18:00pm (GTM +07:00)