Payments Policy

Accepted Payment Methods

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. When making a payment, please ensure that the card information provided is accurate and up-to-date.
  • Online Payment Platforms: We also offer the convenience of online payment platforms PayPal. Wiix accepts PayPal as a payment method. Customers can use their PayPal account to make secure and convenient payments for their purchases.

Payment Processing:

  • Authorization: When you place an order, the payment will be authorized and verified by the payment provider to ensure the transaction is legitimate.
  • Security: We prioritize the security of your payment information. All transactions are encrypted and processed securely to protect your sensitive data.
  • Order Confirmation: After successful payment authorization, you will receive an order confirmation email containing details of your purchase. Please keep this email for your records.
  • Currency: Our website may display prices in different currencies for your convenience. However, all transactions will be processed in the default currency set by Wiix. Please note that currency conversion fees may apply if your payment method operates in a different currency.
  • Payment Issues: In the event of any payment issues or errors, please contact our customer support for assistance. We will do our best to resolve the issue promptly and ensure a smooth payment process.
  • Fraud Prevention: To protect against fraudulent activities, we may perform additional verification checks or request additional information before processing your payment. This is done to maintain the security and integrity of our transactions.

Non-Accepted Payment Methods

Wiix does not accept bank transfers as a payment method. Customers are encouraged to use PayPal for their transactions.

Cash on Delivery

Wiix does not offer cash on delivery as a payment method. Customers are required to make payment through PayPal before their order can be processed and shipped.

Please note that Wiix reserves the right to modify or update the accepted payment methods and payment processing procedures at any time. Any changes will be communicated through our website or other appropriate channels.

If you have any questions or need further assistance regarding our Payments Policy, please contact our customer support team. We are here to help ensure a seamless payment experience for you.

Contact us

  • Address: My Dinh Plaza 2 – No2 Nguyen Hoang Road – My Dinh 2 Ward – Nam Tu Liem District – Ha Noi City
  • Mobile: +84824263789
  • Email:
  • Customer service team working hours: 9:00 – 18:00pm (GTM +07:00)